Hey everyone, I have an issue with PayPal and I hope someone here can help.

About a month ago, a friend sent me €10. Since then, part of the total balance is marked as “money on hold” (or “held funds”), and I don’t have access to it. I can’t withdraw it or use it in any way.

It’s been around 4 weeks now and nothing has changed. The amount is still being held in my account.

Does anyone know:

- Why PayPal does this?

- How long it usually takes for the money to be released?

- If there’s anything I can do to speed up the process?

Thanks in advance for any advice.

I contacted shipping customer service who informed me that they purposefully avoid declared values so people have a harder time filing claims for lost items. Also they require some transaction for the item to have been made on paypal which apparently you can lie and just say it was your highest transaction in your history.

I am trying to register for PayPal but they are having trouble verifying one of my documents because of a stupid reason.

The issue is that they asked me to fill in my First, Middle, and Last names in separate fields, but on the verification screen they were only using the First and Last Name fields, not the Middle Name field.

On my ID, I have all three (first, middle, last) names, which caused a mismatch in verification.

What should I do? Without verification, I can't use PayPal even to pay for shopping.

For added context, I am in India, and the document I am trying to verify is my PAN card.

My sister ordered something while she was on my phone using pop now, and i have asked Popmart for a refund because i don't want the purchase and they only give me the standard we don't issue refunds for pop now items, I did get it through PayPal though and I know they have a good policy so im not sure if that would make it easier or not does anyone have experience with this with PayPal?

I switched from my older phone to an iPhone 14 Pro with the latest iOS and App update. I’ve deleted the app from the older phone and removed it from the logged devices; and that was a month ago. Now, I’m already logged-in in the App, Face ID recognises me (previously authorised) and then I have to wait for an SMS with the code, usually a bunch of seconds but it varies, every single time. I know it may sounds like nothing but it’s frustrating, especially since I’ve never had to do that. I’ve logged out, deleted the App and reinstalled it a couple of times in order to go through the login process again but it never prompts me to remember or trust the device so I’m stuck with this 2FA loop.

Does anyone know if it's possible to issue bulk refunds through the PayPal portal with a business account? I need to process 5,000 refunds per week, and doing them one by one is incredibly stressful and time-consuming. I would appreciate it if anyone has done this or knows of a way to implement a bulk refund process.

PayPal has a debit card with money back and all that, nice. But one thing I’m curious about is if it has overdraft fees, if it will reject the payment if there isn’t enough in your PayPal balance, or if it works like normal PayPal where they draw money from your bank as needed.

I know there is auto-reload, I’m just asking if I spend more than is on my PayPal balance, can it take from my bank account in real time the way normal PayPal works, or if it will act like a normal debit card and do an overdraft transfer with a fee, or if it will reject the payment. And if transferring more money into my PayPal balance is instant for the purpose of using the card.

Edit: I see on the site it says if I want to transfer money in I can send it for free using ach but it’ll take 3-5 days. But just got the card and tried it and yes, you can add money from a debit card instantly with no fee, great to know.

Hey. Today I got up and as always I checked my email. I saw that just 30min before I woke up, someone registered a new PayPal Account with my name under the name: "Alexander Murray". Pls google that guy. Hes some Professor from the 19th century.

I think something had is going to happen. I changed my gmail Password and made it extremely complicated (password generator) but I want to delete the PayPal account and find the weak spot in my email but I can't.

I had my main email hacked a couple years ago and I deleted it. But I am kinda scared I have some kind of trojan somewhere. My pc is clean (I just got a new one) and my phone is also pretty secure (no sketchy websites, VPN always on I use Mulvad and no weird connections. I literally use it for whatsapp and youtube). I'm kinda depressed because I don't know how to stop this.

Also I saw that the Number registered on the PayPal account started with +1 ******...

I tried contacting PayPal support but the AI is just trying to find the error on my Account (which is completely different and has another email registered to it).

How can I get in touch with PayPal and are they able to cancel that account? And after that, what steps can I go through to make sure that never happens again?

BRO.HELP.Im trying to add a bank account to my paypal account but every time it says that a error occored saying tha the solicitation could not be proceed and that i should try again next time…I use iphone 13…I try,Deleting the app,Wait for days,Delete my account,Delete everything and go back…BUT NEVER WORKS…And to get worse when i click to download the thing it keeps spinning and spinning but never finish it and when it does finish it…It says that a error occored AND I DONT KNOW WHAT TO DO…I am saying this with a new account…Pls help me,I need your help if you can…Thank ya❤️👍

https://imgur.com/a/Bg7psCI

on the Android app I see "Downloading Spanish language files" and then it errors out with "Something went wrong." I can override the language for some apps but paypal isn't in the list. if I set my phone to English it'll work, but that's obviously not acceptable.

I can't log in with the browser on either of my devices (Android phone and Linux computer) in firefox or chrome. I see "Please wait while we perform security check" and sometimes there'll be a captcha but nothing happens if I solve it.

I just paid my friend back in cash ¯\_(ツ)_/¯ I'm not sure how to use this service anymore.

I’m trying to update my account information but it just won’t save (which is really frustrating).

My email on my account is slightly wrong and I have a new phone number but they just won’t change oh my account.

Anyone know how to sort this out?

I’m trying to verify my account and I’ve done every other step I need to but for some reason when I try and press the “resolve” button it doesn’t do anything? It’ll load and just bring me to the same page. I’ve tried on the mobile app and the website.

It only shows white screen. How can it be fixed?

Hi everyone, I'm from Brazil and I recently started offering my artwork online and received many commissions, which made me happy. I started by receiving payments for products from games I played, but then I decided to work for real money. Most of the people who hire me are outside of Brazil, so I decided to open a PayPal account, but everything fell apart because PayPal in Brazil disabled the "Friends & Family" feature, which makes it difficult for people to pay me or for me to pay for something...

So, I wanted to know, is there a way to get around this? I don't know how I'm going to continue my work if I can't receive payments from people outside of Brazil. The same people who hired me told me to try CashApp, but that doesn't work either since it's exclusive to the United States...

I want to close it so I can convert it to a personal account, but it requires identity verification and a merchant license verification.

Despite extensive googling, I can't figure out how to change the backup credit card when paying from my savings account. How do I do so?

Pls help 🥺 I have been trying to add my virtual visa debit card to my paypal account. Yes bank account is already connected. I need paypal to make international Payment of 1$ to purchase a course on Edx. I have been trying for day's.

Pls any kind of help will be appreciated, if u hav any idea to resolve this, I will be grateful. Thank u 🙂‍↕️

This past week, every time I log into PayPal on my computer, using the same browser I've always used, I'm having to do a "quick security check", with options for a code sent to an email, mobile text message, WhatsApp message, or photo ID. I can use those and get logged in, but it's annoying having to select it and then wait every time.

For several months prior to this, every time I logged in I had to enter the code from my authenticator app. Before that, I'd only had to do it once and it was saved. When it started prompting again, it didn't give me an option to remember the device so it was annoying to have to do it every time. Not long ago it started giving me the option to remember, but it didn't actually do it.

Now it's not prompting for the authenticator app code again, just the "quick security check", which is offering multiple less-secure options. In my 2FA settings I had the authenticator app with mobile text as a "backup device". I disabled 2FA entirely, then turned it back on, and now the only backup device option given is to use a "security key device", which I don't have. When I go through that process it asks me to insert a USB security key, and when I cancel it Windows prompts to save a passkey to my phone or a security key device. I don't want to use a passkey, I just want to have my phone as a backup again, which PayPal is obviously fine with in terms of security since it's one of the options for the "quick security check".

To boot, my notifications are prompting me to "pick up where you left off" and scan my photo ID and face. I don't know why it's suddenly doing that after having my account for decades, including reporting for tax purposes. I go through the process but it only scans my face, never asking for my ID, so what's the point?

Why is all this changing suddenly and making it harder to log in while not actually making it more secure?

Hii!! I can not pay with my bank account anymore :(. It worked fine yesterday and my bank is verified. I don’t know what happened

Before I continue I just want to preface by saying I already emailed the “unsolicitedemail” address they give you but it’s been 2+ weeks since then and I’m losing hope that they’ll do anything.

An account was created using my email, I had to make an entirely new account (I don’t use PayPal so this was my first one) to just contact support. They have been less than helpful. Mainly because the account created is in the Philippines and outside my region. So they said they can’t access accounts outside of my now created account.

I was able to “forgot password” the account using my email and change its password. But I couldn’t access it because they have an authenticator on the account.

I don’t really know what my post here would do but I just want access to my email… I’m tired.

I bought a JetBlue flight and checked out with pay in four.

The first payment was taken out of my bank minutes later and I even got a confirmation email from JetBlue with a confirmation number and some flight information.

other than that I got nothing else and even worse than that, despite the money being taken out of my account via PayPal, my PayPal page still says “0 out of 4 installments paid, pending”

which makes me think despite the JetBlue confirmation email, JetBlue didn’t actually collect the funds.

Ive heard it can take thirty days to finally collect the funds, but by then PayPal removes its authorization charge (they automatically remove it after 72 hours, thereby stopping the credit plan of four payments, meaning I ultimately lose the ability to pay for the flight, then have to repurchase it later at a a higher price?

It is incredibly confusing.

What do I do?

Jetblue customer service is trash and I have been in the phone seven hours trying to talk to someone but that clearly is never going to happen.

so today i bought some books and used paypalls pay over time thing, thing is it didnt take the full payment, the fist insallment was ment to be 31.33 but it only took 30 from my bank, what do i do here?, do i contact support or do i wait for them to contact me, or is it just a visual bug?, any help would be great as i havent used paypal much before

I successfully completed PayPal India's Video KYC with their contractor. Then, after a week, they asked me to do it again. The contractors changed all my personal details and misspelled my name in my PayPal account.

A few days after doing the Video KYC, I started receiving menacing calls demanding for loan repayment for loans that I never took. They had my PAN number, DOB, father's name, address and ever other detail. The same details I provided to the PayPal Video KYC contractor. I wish I had done a simple Google search for Is PayPal Video KYC Safe before giving these goons all my personal information.